AT YOUR SERVICE
REICH – your reliable partner, also in challenging times
Dear customers, dear business partners,
With the corona pandemic, we are experiencing one of the most severe crises in decades. This presents us with major challenges, both in our private and business lives.
In these turbulent times, we would like to assure you that you have a reliable partner in REICH. With the first signs of the pandemic, we already took all necessary preventive measures to allow us to continue supporting you fully.
These include, in particular:
- Improved hygiene standards in the company, with numerous hand disinfection points, shorter cleaning cycles and the re-positioning of workstations to maintain the necessary safety distance
- Regularly informing the employees about the new rules of conduct
- Decentralisation of key staff units
- Implementation of the necessary travel restrictions
In addition, the sourcing strategy was adjusted some time ago, allowing us to ensure consistent supply in the coming months. Stocks of critical items were increased, as were those of raw materials such as sheet metal and pipes.
With these measures we can fully maintain both production and customer service, thus ensuring the availability of REICH products and services.
Even in times of Industry 4.0 it is not possible to completely forego all personal contact. Nevertheless, we can already solve numerous problems with our remote maintenance service, without this requiring on-site presence.
With your work, you are providing a valuable contribution to supplying the population with basic supplies during the crisis. We, the REICH team, would also like to support you with our contribution. For this reason, we have adapted our product and service offers for the crisis period and offer particularly attractive conditions.
If you have any questions, please feel free to contact us at any time.
With kind regards
Tobias Layer und Steffen Jaiser
REICH Thermoprozesstechnik GmbH